Dry Cleaning Station

We have been lucky so far this season: no snow or ice. Inevitably though, winter weather will descend upon us, and a mixture of salt and sand will be spread on our highways and byways.

We want to remind you that salt can be very hard on shoes and the hems of garmenbts, even leaving white deposits that can sometimes be hard to remove. To help prevent salt damage to shoes and clothing, use a silicone spray on them now  before winter weather hits. This will enhance resistance to water (whether salty or not).

If you wear Uggs and get them dirty or stained, we can clean them, usually making them look like new.

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Please note our holiday schedule:

We will be closing at noon December 24th, and all day Monday December 26th. Normal hours resume Tuesday, December 27th.

Items picked up on our routes Thursday, December 22 will be delivered Thursday, December 29th. Items picked up on our routes Friday, December 23 will be delivered Friday, December 30th.

For the New Year holiday, we will close at noon, December 31st, and all day January 2, 2012. Normal hours will resume Tuesday, January 3, 2012.

Items picked up on our routes Thursday, December 29th will be delivered Thursday, January 5th, 2012. Items picked up on our routes Friday, December 30th will be delivered Thursday, January 6, 2012.

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When picking out garments, one should be aware that items with strongle contrasting colors can be problematical whether the manufacturer recommends laundry or dry cleaning. In garments featuring red and black, white and black, yellow and black or any other strongly contrasting colors, the darker colors may bleed onto the lighter colors. This problem is caused by unstable dyes used in the manufacturing process. Nothing in our dry cleaning or laundry processes will cause colors to bleed if the dyes are stable. As long as we follow the care label instructions, liability for colors bleeding during the cleaning process rests with the manufacturer and it will be necessary for you to return the item to the place of purchase for refund or replacement.

If you feel you absolutely must have a garment featuring strongly contrasting colors, be sure inquire about the retailer's returns policy before you make the purchase.

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Part of our garment inspection procedure requires checking for broken or missing buttons. We gladly replace them at no charge. If by chance we miss one, please call it to our attention and we will fix the problem right away.

Occassionally, we find a garment missing a button for which we do not have a match. When you purchase a garment, we suggest that you look at the buttons, if any, carefully. While you may be attracted to a particular garment because of unusual buttons, if one is broken during the cleaning process, or pops off and is lost, finding an exact replacement may not be possible. In such a case, it may be necessary to replace all buttons on the garment. We will do that at no charge, but you will have to decide which buttons to use. Avoiding unusual or branded buttons is a better choice.

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How do you decide whether a garment should be dry cleaned, wet cleaned or laundered?

Answer: We first look for and read the care label. In general, we follow the directions on the care label (pease do not remove these from your garments). Next we inspect the garment to determine what stains, if any, may be present. 

Dry cleaning is a process that cleans without using water, and in general, is not effective at removing water-soluable stains. Even our earth-friendly GreenEarth silicone fails to remove water-based stains effectively. However, many fabrics labeled "Dry Clean Only" can be safely wet cleaned (see http://www.epa.gov/dfe/pubs/garment/wsgc/wetclean.htm).

In the case of a garment with extensive water-soluble stains that calls for dry cleaning, depending on the fabric content, we may choose to wet clean it, and thus produce a better result for our customer. If the water-soluable stain is small, we will take care of it on our spotting board by hand, and then dry clean the item.

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